Tag Archives: windows

Disable UAC in Windows when installing IBM Docs 1.0.7

I lately saw a lot of installations of IBM Docs 1.0.7 fail when using the new Graphical Installation Interface. Most of them failed while executing the remote jobs. The Remote Job Manager of WebSphere does the installation on the remote servers (the Docs installation is done centrally and distributing all components to the corresponding servers).  To do so, the User Account Control (UAC) of Windows must be disabled, since otherwise the installer will trigger the Windows warnings asking, if you really, really, really want to do something – except, that this pop up will not show up. Consequently the installation step will fail, as Windows does not allow this step to be done.

While this is very important it seems to be missed very easily.  Here you can find it in the installation instructions:


If you cannot disable UAC in your environment, then you will have to use the script based installation.

Files Plugin for Lotus Notes does not upload documents

If you are using the Files Plugin Lotus Notes from the Greenhouse Solutions Catalog, you may be finding yourself being able to see and download all files in IBM Connections Files repository, but when trying to upload a file though, you might get an error message like that:

A problem with the server was encountered.


To solve that problem you need to add one line to Lotus Notes plugin-customization.ini:


Then save the ini-files, restart the Notes Client and the upload should be working now.

The plugins-customization.ini can be found in your Notes install directory/framework/rcp in Windows.  Mac user right click the Notes.app icon and choose “Show package content”. Then they go to Contents/MacOS/rpc/ .

iFix LO64399 for Mobile Support in Connections does not work on Windows 2008 R2 Enterprise Edition

Some may have noticed that even after installing the iFix LO64399 September Update for IBM Connections 3.0.1 the mobile Applications on iOS and Android don’t work, even though the iFix Installer says it has been sucessfully installed.  Sjaak Ursinus found the reason for it: This problem only occurs on Windows 2008 R2 Enterprise Edition and is due to a missing support line for this OS in the iFix.

There are two solutions to it:

1.  As found by Sjaak:  Add the line for Windows 2008 R2 Enterprise Edition (“Windows 2008 R2”) to the MANIFEST.FM text file in the iFix (located with the fix: LO64399\efixes\LO64399\components\mobile\update\META-INF\MANIFEST.MF) and install it again.

2.  As found by Brian Ocs:  Run the Update Installer you use to install the fix with in Windows 2003 compatibility mode.


Once you have done that you should be able to access IBM Connections using the free apps in the App Stores of iOS and Android.

Connections on iPad