iFix LO64399 for Mobile Support in Connections does not work on Windows 2008 R2 Enterprise Edition

Some may have noticed that even after installing the iFix LO64399 September Update for IBM Connections 3.0.1 the mobile Applications on iOS and Android don’t work, even though the iFix Installer says it has been sucessfully installed.  Sjaak Ursinus found the reason for it: This problem only occurs on Windows 2008 R2 Enterprise Edition and is due to a missing support line for this OS in the iFix.

There are two solutions to it:

1.  As found by Sjaak:  Add the line for Windows 2008 R2 Enterprise Edition (“Windows 2008 R2”) to the MANIFEST.FM text file in the iFix (located with the fix: LO64399\efixes\LO64399\components\mobile\update\META-INF\MANIFEST.MF) and install it again.

2.  As found by Brian Ocs:  Run the Update Installer you use to install the fix with in Windows 2003 compatibility mode.

 

Once you have done that you should be able to access IBM Connections using the free apps in the App Stores of iOS and Android.

Connections on iPad

Leave a Reply

Your email address will not be published. Required fields are marked *

*